The branch office GRAN Service, has been an authorized and specialized Alfa Plam products service on the territory of the Republic of Macedonia since 1998. Our professionally trained and dedicated team of technicians and administrative support staff stands ready to assist at all times.
The availability of every spare part of the entire assortment at any given time, two storage points, a spare part shop and finally, the field service vehicles make GRAN Service to be an integral part of Alfa Plam's success as a leading brand in the industry in the Macedonian market.
In addition to field servicing and educating within the warranty period, GRAN service performs maintenance of the whole Alfa Plam assortment after the expiration of the warranty period as well as sales of spare parts. After purchasing any of the products offered in the Alfa Plam pellet program, our service shall provide you with free first putting into operation and training.
For that purpose, we provide our professional service team as well as 11 contractual service points across the territory of Macedonia that are professionally trained to facilitate delivery of HEAT INTO YOUR HOME thanks to Alfa Plam’s pellet stoves.
GRAN SERVICE is also an authorized service of Bandini water heaters and ash vacuum cleaners Ribimex.